The UC Berkeley School of Information hosts a symposium to present results from the Information and Service Design (ISD) program at the iSchool. The symposium features the best graduate student papers on the Information and Services Economy.

Program:

• 9.00 – 9.10: Introducing the ISD Program and the Symposium; AnnaLee Saxenian, Dean, School of Information; Eric Kansa, ISD Executive Director
• 9:19 – 9:45: Standards, Process and Service Design
  • Ashwin Jacob Mathew, Understanding Service Systems Through Standards
  • Luke Rhee, Designing a Time-Aware Service System: Bridging the Front and Back Stages in a Service System Design
• 9:45 – 10:40: Service and Social Media
  • Bayram Orazov, Financial Information: Internet and its Effects
  • Yiming Liu, Ruchi Kumar, Kevin Lim, Taggers versus Linkers: Comparing Tags and Anchor Text of Web Pages
  • Joshua Blumenstock, Size Matters: Word Count as a Measure of Quality on Wikipedia
• 10:40 – 10:50: Break
• 10:50 – 12:00: Service Implementation: Security and Health Care
  • Evynn Testa-Avila, Regulating Data Brokers: Best Practices for the Private and Public Sectors
  • Vladimir Stantchev, Service-based Systems in Clinical Environments
  • Jill Blue Lin, Zachary Gillen, Kate Ahern, MD:Notes – Designing an Information Service for Public Hospitals
• 12:00: Concluding Remarks, Robert J. Glushko